MEET THE TEAM
MANAGEMENT
ATUL BHAKTA
CEO / One World Express Group
Atul Bhakta
Atul Bhakta is the creative entrepreneur and Group CEO leading the One World Express vision.
A trained and certified accountant, Mr. Bhakta has tactically applied his background in accounting and finance as a solid foundation to shape One World Express as a premier global and cross-border logistics provider. Mr. Bhakta is a Chartered Certified Accountant (ACCA) and Chartered Management Accountant (CIMA).
Mr. Bhakta attended Manchester Polytechnic (now Manchester Metropolitan University) in the United Kingdom, where he completed a BA (Hons) in Accounting and Finance. Originally born in Zambia, Central Africa, Mr. Bhakta early on was sent to India to Mayo College, a boarding school and one of the top public schools in India participating in exchange programs with Eaton School of the UK, providing him with a very early age a global perspective.
Atul is an avid sportsman and collector of sports paraphernalia. Mr. Atul is happily married to Alpa Bhakta and has two beautiful and intelligent young children, a son and a daughter.
Gordon Shuttleworth
UK Managing Director
Gordon Shuttleworth
In 2008, after selling Crisbury Transport Group and at the height of the world’s economic recession, Mr. Shuttleworth joined the One World Express (UK) as the General Manager. He has worked closely with Atul Bhakta, Managing Director of One World to Pivot One World Express to the leading global logistic provider it is today.
In 2014, Mr. Shuttleworth took a brief exit from the company and in 2015, Mr. Shuttleworth returned to lead Operations Management as the company’s Operations Director.
Mr. Shuttleworth has been happily married for over 17 years, and now resides in Surrey, United Kingdom. If you catch him on a free moment, he will happily tell you of his love for cars and fishing.
Jason Chalmers
Operation Manager
London, Heathrow UK
Jason Chalmers
Jason Chalmers is a highly skilled and experienced Operation Manager based in London, Heathrow UK at OneWorldExpress, a leading logistics and e-commerce solutions provider. With a strong background in logistics and supply chain management, Jason brings a wealth of expertise to his role, overseeing the day-to-day operations of the company’s UK operations. He is a strategic thinker with a keen eye for detail, ensuring that all aspects of the business run smoothly and efficiently. Jason is also a natural leader, with a talent for motivating and inspiring his team to achieve their goals and exceed expectations. His commitment to excellence and customer satisfaction have made him a valuable asset to OneWorldExpress and a trusted partner to businesses across a range of industries.
Yasmin Elias
Customer Service Manager
Yasmin Elias
Yasmin Elias has over 15 years’ experience in the courier and freight industry. She joined the team as a customer service adviser in 2002, and she has spent nine years leading a team from a management position bringing a wealth of experience and customer service skills in supporting One World Express. Yasmin was recently appointed as a delegate for Mail and Parcel exhibitions’. She travels the world promoting and developing new and existing relationships with CEO’S and managers of Postal and Ecommerce logistic companies. This role has seen Yasmin implement the customer Experience Model, giving the team a real insight into customer views and helping the business to further match and exceed expectations where possible.
Yasmin is responsible for ensuring that One World Express customers receive a truly exceptional service. Her approach and philosophy places our customer requirements first.
She strives to enhance the level of customer and candidate satisfaction at all times.
“Says Yasmin.”It takes a lot of time to win a customer, but no time at all to lose one. It’s always nice to be able to resolve an issue and promise customers the same level of service you would expect to receive yourself and to deliver on that promise.”
Originally from Malawi – Southeast Africa. When she is not working, you will find her traveling, socialising with family friends.
Jagjit Phagura
Birmingham Operations Manager
Jagjit Phagura
Operations Manager, Jagjit ‘Jags’ Phagura joined the company on an apprenticeship program right after graduating in Business from college.
After 10 years with One World Express, Jags worked in several departments within the company such as customer service, fulfilment and currently leads the whole operations team. Jags likes to enjoy his free time socialising, travelling and is very fond of all kinds of sport, mainly football.
David A Storey
Business Development Manager
Dave Story
Dave Story is an accomplished Business Development Manager at OneWorldExpress, a leading logistics and e-commerce solutions provider. With over a decade of experience in the industry, Dave has a proven track record of successfully expanding the company’s client base and driving revenue growth. He is a strategic thinker with a deep understanding of the global logistics landscape and the ever-changing needs of e-commerce businesses. Dave is also a skilled communicator and collaborator, forging strong relationships with clients and internal teams alike. His passion for innovation and commitment to delivering exceptional customer service have earned him a reputation as a trusted advisor and partner to businesses around the world.
It is important to empower online retailers with cross border solutions that bring
choice and flexibility which would enable them to meet their own expectations and those of their customers.
Atul Bhakta, Group CEO